At joydrop, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and app. By signing up or using joydrop, you consent to the practices described in this policy.
We collect only the information you voluntarily provide. This may include:
- Your name
- Your email address
- Your username
- Recognition messages (Joydrops) you send or receive
- Any additional information you choose to share
We also collect certain technical data automatically when you use our services, including device type, browser type, IP address, and usage activity. This data is used solely to operate and improve joydrop.
The information you provide is used for the following purposes:
- To create and manage your account
- To send and receive Joydrops between users
- To communicate with you regarding your account and our services
- To improve the joydrop platform and user experience
- To comply with legal obligations
We will not use your information for any other purposes without your explicit consent.
Joydrops — recognition messages you send through the platform — are stored permanently as part of the core product experience. Recipients can view their received Joydrops at any time. Senders can view Joydrops they have sent.
joydrop does not publish or share individual Joydrops publicly without consent. Community Joydrops are visible to members of that community.
joydrop is built on Firebase and Firestore, services provided by Google Cloud. Your data is stored and processed on Google's infrastructure, which is subject to Google's Privacy Policy.
We do not sell your personal information to third parties. We may share data with service providers only as necessary to operate joydrop or as required by law.
joydrop may use cookies and similar tracking technologies to maintain your session and improve platform performance. We do not use cookies for advertising or cross-site tracking purposes.
You can control cookie settings through your browser. Disabling cookies may affect certain features of the platform.
We retain your personal information for as long as your account is active or as needed to provide our services. Joydrops are retained permanently by design — permanence is a core feature of the product.
If you request deletion of your account, we will delete your personal information within a reasonable timeframe, except where retention is required by law.
We implement reasonable administrative, technical, and physical measures to protect your personal information. However, no method of data transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
joydrop is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.
If you believe a child under 13 has submitted information to joydrop, please contact us at Happy@joydrop.me.
Depending on your jurisdiction, you may have rights regarding the personal information we hold about you, including the right to:
- Access your personal information
- Correct or update your information
- Request deletion of your personal information
- Opt out of certain data uses
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. joydrop does not sell personal information.
To exercise any of these rights, contact us at the details below.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. If we make any significant changes, we will notify you by posting the updated policy on our website. Your continued use of our services after such updates constitutes your acceptance of the changes.
Questions or concerns about this Privacy Policy or our data practices:
Email: Happy@joydrop.me
Address: 1935 Addison St. Suite A, Berkeley, CA 94704